Last Updated: 1 January 2025

Welcome to B&M Company Limited (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.bmcompanyhk.com, as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). By visiting, browsing, or making a purchase from the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, please do not use the Site.

1. Eligibility

1.1 Age Requirement


You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is older) to use or make purchases from the Site. By using the Site, you represent and warrant that you are of legal age and meet all eligibility requirements.

1.2 Authority


If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, you must not use the Site.

2. Account Registration

2.1 Account Creation


To make a purchase or access certain features of the Site, you may be required to register for an account. You agree to provide current, accurate, and complete information during the registration process and to update such information as necessary.

2.2 Account Responsibility


You are responsible for safeguarding your account login credentials and for all activities or actions under your account. You must promptly notify us of any unauthorized use or suspected breach of security.

2.3 Multiple Accounts


You may not create multiple accounts or use another person’s account without their permission. We reserve the right to refuse registration, terminate accounts, or remove or edit content at our discretion.

3. Products and Services

3.1 Product Descriptions


We endeavor to describe and display our products accurately on the Site. However, we do not warrant that product descriptions, pricing, or any other content on the Site is error-free, complete, or current. All product information is subject to change at any time without notice.

3.2 Pricing and Currency

• All prices are listed in [currency, e.g., HKD, USD, etc.], unless otherwise indicated.

• International orders may be subject to currency conversion rates and bank fees that are outside our control.

• 
We reserve the right to change prices at any time without prior notice.
   

3.3 Order Acceptance


All orders placed through the Site are subject to acceptance by us. We may, in our sole discretion, refuse or cancel any order for any reason, including availability or errors in pricing and product descriptions.

3.4 Product Availability

We make every effort to keep sufficient stock of items listed on the Site. However, certain products may sell out or become unavailable unexpectedly. If a product becomes unavailable after you have placed an order, we will notify you as soon as possible and either offer you a suitable replacement or a refund.

4. Payment Terms

4.1 Payment Methods


We accept various forms of payment, such as credit cards (Visa, MasterCard, American Express), PayPal, or other payment methods shown at checkout. All payment details provided by you must be valid and correct.

4.2 Payment Security


We take reasonable measures to ensure secure transmission of your payment information, but we are not responsible for any losses arising from unauthorized access to information provided by you.

4.3 Taxes and Duties

• International orders may be subject to import duties, taxes, and other fees. These charges are not included in the product price or shipping cost and are the buyer’s responsibility.

• We are not responsible for any additional charges incurred at customs. Please consult with your local customs office for further information.

5. Shipping and Delivery

5.1 Shipping Destinations


We ship worldwide unless otherwise noted. Please check our Shipping Policy for the most up-to-date information on locations, methods, and restrictions.

5.2 Shipping Costs


Shipping costs will be calculated and displayed at checkout based on the selected shipping method, order weight/size, and destination.

5.3 Delivery Times

• Estimated delivery times are provided for reference only and are not guaranteed.

• We are not liable for delays caused by carriers, customs clearance, natural disasters, or other circumstances beyond our control.

5.4 Risk of Loss


All items purchased from us are made pursuant to a shipment contract. Risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1 Return Policy


We want you to be satisfied with your purchase. Please review our Return Policy for specific instructions on how to process a return. Generally, requests for returns must be made within 30 days from the delivery date and items must be in their original, unused condition.

6.2 Refunds

• Refunds will be processed once we confirm the returned item meets our Return Policy criteria.

• Any shipping fees, customs duties, or additional service costs incurred are non-refundable unless specified.

• Refunds will be issued to the original payment method.

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6.3 Exchanges


If you wish to exchange an item, please contact us at bmcompanyhk@gmail.com. We will do our best to accommodate your request if the desired product is in stock.

7. Intellectual Property

7.1 Ownership


All content available on the Site, including text, graphics, images, logos, trademarks, and software, is the property of B&M Company Limited, its affiliates, or its licensors. You agree not to reproduce, distribute, create derivative works from, or otherwise exploit any content without our express written permission.

7.2 License to Use


Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use.

8. User Content

8.1 Submissions


You may have the option to submit reviews, comments, or other content (“User Content”) on the Site. By submitting User Content, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, reproduce, and display such User Content in connection with the Site.

8.2 Prohibited Content


You agree not to submit any User Content that is unlawful, offensive, defamatory, obscene, discriminatory, or infringes on the rights of any third party.

8.3 Monitoring and Removal


We reserve the right (but are not obligated) to monitor, remove, or edit any User Content at our discretion.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy for detailed information on how we collect, use, and disclose your personal data.

10. Limitation of Liability

10.1 Disclaimer of Warranties

• The Site, including all products and services, is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

• We do not guarantee that the Site will be free from errors, interruptions, or security breaches.

   

10.2 General Liability Limit


To the fullest extent permitted by law, in no event shall B&M Company Limited, its directors, employees, or agents be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits, loss of data, or other damages arising out of your use of the Site or products purchased.

10.3 Exceptions


Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless B&M Company Limited, its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your violation of these Terms or your misuse of the Site.

12. Governing Law and Dispute Resolution

12.1 Governing Law
These Terms and any disputes related thereto shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law principles.

12.2 Dispute Resolution

• Any dispute arising out of or relating to these Terms shall be resolved through negotiation in good faith.

• If the dispute cannot be resolved through negotiation, it shall be submitted to mediation or arbitration (if agreed upon by both parties) or brought before the courts in the appropriate jurisdiction.



13. Termination

13.1 Right to Terminate


We reserve the right to suspend or terminate your access to the Site at any time, with or without cause or notice, including if we believe you have violated these Terms.

13.2 Effect of Termination


Upon termination, any provisions of these Terms which, by their nature, should survive termination, shall remain in effect, including but not limited to sections relating to intellectual property, indemnification, limitation of liability, and dispute resolution.

14. Changes to the Terms

We may revise these Terms at any time by posting an updated version on the Site. The updated Terms will be effective as of the “Last Updated” date indicated. You are responsible for reviewing these Terms periodically for any updates or changes. Your continued use of the Site after any revisions to these Terms indicates your acceptance of those changes.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, along with any other policies or agreements referenced herein (including our Privacy Policy), constitute the entire agreement between you and B&M Company Limited regarding your use of the Site, superseding any prior agreements, understandings, or representations.

17. Reservation of Rights

17.1 Right to Modify or Discontinue


We reserve the right, at our sole discretion, to modify, suspend, or discontinue the Site (or any part thereof), including any products, services, or content provided, at any time and without prior notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or any part thereof.

17.2 Right to Refuse or Limit Service


We further reserve the right, in our sole discretion and without liability, to refuse service, terminate accounts, or limit access to the Site at any time, for any or no reason, including but not limited to your breach of these Terms or applicable law.

17.3 No Liability for Exercise of Rights


You agree that we shall not be liable to you or any third party for any action taken pursuant to this “Reservation of Rights” clause, and you hereby waive any and all claims arising from or relating to such actions.

18. Contact Us

If you have any questions about these Terms, please contact us at:

B&M Company Limited


Address: Unit 506, 5/F, New World Tower 1, 18 Queen’s Road Central, Central, Hong Kong
Tel: +852 9053 3361


Email: bmcompanyhk@gmail.com